Privacy Policy

Designspioneer (“we”, “us”, “our”) is a brand strategy and design agency based in India, operating under the trade name Designspioneer. Our website is designspioneer.com.

You can contact us at hello@designspioneer.com.

Information you provide: name, email address, company name, business name, website URL, and message content — depending on the form you choose to submit.

Usage data: IP address, browser type, pages visited, time spent — collected automatically via server logs and analytics.

Cookies: session cookies for site functionality only. We do not use third-party advertising cookies.

We do not collect sensitive personal data (health, financial, or biometric data) through our website.

We use your personal data to:

• Respond to your enquiries and service requests
• Deliver the free Brand Growth Audit report you requested
• Communicate with you about the enquiry or audit you requested
• Improve our website and services
• Comply with legal obligations

Consent: before submitting a public enquiry or audit request, you must take a clear affirmative action confirming the specific processing described beside the form. The boxes are never pre-selected. We record the time, purpose, and versions of this notice and our Terms that you accepted. We do not treat this service-request consent as consent to unrelated marketing.

You may withdraw consent to processing without requesting data deletion, or request a copy of your data, by emailing us. You can request complete erasure of your data using the verified deletion request under Your Rights below. Withdrawal does not affect processing already lawfully carried out and may prevent us from completing a request that still requires the data.

• Contact / enquiry data: 3 years from last contact
• Brand Growth Audit data: 2 years
• Website analytics: 13 months

You can request deletion at any time (see Your Rights below).

We share personal data with the following processors:

• Supabase — database infrastructure, EU/US servers, GDPR-compliant
• Resend — email delivery, US-based, processes contact details and message content included in enquiry emails
• Vercel — website hosting, US-based, processes server logs
• Google— PageSpeed Insights API; URL submitted for audit is sent to Google’s API for analysis
• NVIDIA — AI analysis; website metadata used for the Brand Growth Audit is processed by its API

We do not sell personal data to third parties. We do not use personal data for advertising purposes.

As a DPDP Act disclosure: processors including Supabase, Resend, Vercel, and NVIDIA may process data outside India. We ensure appropriate contractual safeguards are in place with these processors.

Once data has been transmitted to third-party API providers (such as Google PageSpeed Insights and NVIDIA) for audit analysis, we cannot guarantee deletion from their systems. Their own privacy policies govern data retention after processing.

Under India’s Digital Personal Data Protection Act 2023, you have the right to:

• Access the personal data we hold about you
• Correct inaccurate personal data
• Erase your personal data (right to erasure)
• Know the identities of all Data Fiduciaries and Processors processing your data
• Nominate another person to exercise your rights on your behalf
• Withdraw consent at any time where processing is consent-based
• Lodge a complaint with the Data Protection Board of India

To exercise any right (including requesting a copy of your data or withdrawing consent): email hello@designspioneer.com with the subject “Data Rights Request”. We will respond within 30 days.

We use only essential cookies required for the website to function. We do not use tracking or advertising cookies.

• Session cookies: used by our authentication provider (Supabase) for admin sessions only.
• Security cookies: set by Cloudflare Turnstile to verify that form submissions come from real users, not bots. These are classified as strictly necessary for security and do not track you across sites.

You can disable cookies in your browser settings, though some functionality (such as form submissions) may be affected.

We may update this policy periodically. We will update the “last updated” date at the top of this page.

For material changes that affect how we process your personal data, we will make reasonable efforts to notify you (for example, via email if we hold your contact information) and, where required by the DPDP Act 2023, seek fresh consent before applying the changes to your data.

Minor or clarifying changes take effect when posted. We encourage you to review this page periodically.

Under the DPDP Act 2023, you may contact our Grievance Officer:

We aim to resolve complaints within 30 days. If unresolved, you may escalate to the Data Protection Board of India.